The training every volunteer does before they answer anybody. How to listen without judging, what to say and what never to say, where your limits are, what to do when somebody is in danger, and the rules we all work to.
Who it is for: Anyone applying to volunteer with us, and anyone who wants to be better at sitting with a friend who is struggling.
Finish all 10 days and the test opens. 10 right out of 14 passes, you can retake it as many times as you like, and passing earns the Trained Volunteer badge and a certificate with your name on it.